2018 Hospice Honors Award Winner

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Pointe Coupee Hospice has been named a 2018 Hospice Honors recipient by HEALTHCAREfirst, the leading provider of Web-based home health and hospice software, billing and coding services, CAHPS surveys and advanced analytics. Hospice Honors is a prestigious program that recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view.

I congratulate Pointe Coupee Hospice on its success in achieving this highest of honors.
— J. Kevin Porter, HEALTHCAREfirst

“We are excited to recognize the 2018 Hospice Honors recipients for their hard work and dedication to providing exceptional care,” said J. Kevin Porter of HEALTHCAREfirst. “I congratulate Pointe Coupee Hospice on its success in achieving this highest of honors.”

Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2016 through September 2017. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures. Performance scores were aggregated from all completed surveys and were compared on a question-by-question basis to a National Performance Score calculated from all partnering hospices contained in the HEALTHCAREfirst’s Hospice CAHPS database. Hospice Honors recipients include those hospices scoring above the HEALTHCAREfirst National Performance Score on 20 of the evaluated questions. HEALTHCAREfirst holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the HEALTHCAREfirst National Performance Score on all 24 of the evaluated questions.  Please visit HEALTHCAREfirst’s website to learn more about HEALTHCAREfirst Hospice CAHPS survey program as well as the Hospice Honors awards.

Pointe Coupee Hospice administration credits an outstanding team as the reason Pointe Coupee Hospice has achieved such a prestigious status. Pointe Coupee Hospice Nursing Director, Dana Gebhart, RN, BSN, credits her staff with providing personalized, professional, and exceptional hospice care which are factors contributing to the agency being named a 2018 Hospice Honors recipient. Gebhart states, “Our hospice staff appreciates every opportunity given to provide hospice care to the residents in our service area and our staff takes a personal interest in providing this care.”

Pointe Coupee Hospice is a local hospice agency established in 2001 to meet the hospice care needs of the New Roads area and surrounding communities. The Pointe Coupee Hospice service area extends as far as St. Francisville, Simmesport, Grosse Tete, Lottie and Port Allen. Pointe Coupee Hospice also provides hospice care at the local nursing homes and assisted living facility. Inpatient hospice care is also provided at Pointe Coupee General Hospital.

Ashley Doucet Bordelon, MD, is the medical director for Pointe Coupee HospicePointe Coupee Hospice is located at 350 Hospital Road in New Roads, LA.  Pointe Coupee Hospice team members are available for free consults. To set up an appointment for a consult call (225) 638-5717.