Pointe Coupee Homebound Health Named as Prestigious 2017 HHCAHPS HONORS Recipient
Pointe Coupee Homebound Health has been named a 2017 HHCAHPS Honors recipient by HEALTHCAREfirst, a leading provider of Web-based home health and hospice software, billing and coding services, CAHPS surveys and advanced analytics. HHCAHPS Honors is a prestigious award recognizing home health agencies that continuously provide the highest quality care as measured from the patient’s point of view. It acknowledges the highest performing agencies by analyzing the performance of Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) satisfaction measures.
Developed by Deyta Analytics, acquired by HEALTHCAREfirst in 2015, HHCAHPS Honors acknowledges the highest performing agencies by first analyzing performance on Question 25 – Willingness to Recommend as a qualifier and then analyzing performance on 18 other questions that comprise the publicly reported measures over a twelve-month period. HHCAHPS Honors recipients include those agencies scoring above the HEALTHCAREfirst National Average on at least 85% of the evaluated questions. HEALTHCAREfirst holds a special recognition, HHCAHPS Honors Elite, to honor home health agencies scoring above the HEALTHCAREfirst National Average on 100% of the evaluated questions.
“Home Health Honors is a landmark compilation of home health agencies that provide the best patient experience,” said J. Kevin Porter of HEALTHCAREfirst. “I am extremely proud of Pointe Coupee Homebound Health for achieving this highest of honors and I congratulate them on their success.”
“Pointe Coupee Homebound Health is an agency which prides itself on providing compassionate, expert home health care to the residents of its local communities. Our home health care staff of nurses, social workers, physical therapists, occupational therapists, speech therapists, and home care aids provide care second to none with that personal, hometown touch”, states Jeanine Thibodeaux, RN, Agency Administrator.
“Pointe Coupee Homebound Health is a valuable asset to the communities we service due to our availability to them, as well as, the close working relationship we establish with our referral sources”, states Brenda Goode, RN, Agency Director of Nursing.
Pointe Coupee Homebound Health Services located at 350 Hospital Road in New Roads was established by the Pointe Coupee Health Service District in 1984. The agency is the only home care agency located in Pointe Coupee Parish and provides nursing, physical therapy, occupational therapy, speech therapy, social work and nurse aid services to the entire parish, as well as, parts of Iberville, Avoyelles, West Baton Rouge and West Feliciana Parishes.